Privacy Policy - Patidar Vivah Matrimony App

Patidar Vivah ("Patidar Vivah", "we", "our", or "us") is owned and operated by Mobilogy Software Services LLP. We are committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us by our users.

This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal information when users access or use the Patidar Vivah website, mobile applications, and related services.

By accessing or using Patidar Vivah, you acknowledge that you have read, understood, and agreed to this Privacy Policy. This Privacy Policy should be read together with our Terms & Conditions and other policies published on the platform.

About Us

Patidar Vivah is owned and operated by Mobilogy Software Services LLP.

Operational Address

410, Aarohi Verve,
Near Vakil Saheb Bridge,
Sardar Patel Ring Road, Ambli,
Ahmedabad – 380058, Gujarat, India.

Email: support@patidarvivah.in

Website: www.patidarvivah.in

Information We Collect

We may collect the following categories of information:

• Full Name
• Gender
• Date of Birth
• Mobile Number
• WhatsApp Number
• Email Address
• Residential Address
• City, State, Country
• Educational Qualifications
• Occupation Information
• Family Information
• Marital Status
• Community Information
• Partner Preferences
• Photographs
• Documents submitted for verification
• Messages and communications
• Device Information
• IP Address
• Browser Information
• Mobile Device Information
• Usage Data
• Log Data

Information Collected Automatically

When users access Patidar Vivah, certain information may automatically be collected, including:

• IP Address
• Device Model
• Operating System
• Browser Type
• App Version
• Session Information
• Crash Reports
• Usage Analytics
• Cookies and Similar Technologies

Permissions Used by Mobile Application

Depending upon device type and operating system version, Patidar Vivah may request access to:

• Camera
• Photo Library
• Storage
• Media Files
• Internet Access
• Notifications

Permissions are requested solely for providing platform functionality.

How We Use Information

We may use information to:

• Create and manage accounts
• Provide matrimonial services
• Display profile information
• Suggest suitable matches
• Verify accounts
• Provide customer support
• Process payments
• Improve platform functionality
• Prevent fraud
• Maintain security
• Comply with legal obligations
• Send service-related communications

Legal Basis for Processing

Where applicable, we process personal information based on:

• User consent
• Contractual necessity
• Legal obligations
• Legitimate business interests
• Fraud prevention and security purposes

Sharing of Information

We may share information with:

• Other registered members as part of matrimonial services
• Payment gateway providers
• Cloud hosting providers
• Analytics providers
• Communication service providers
• Verification service providers
• Government authorities when legally required
• Law enforcement agencies when required by law

Patidar Vivah does not sell, rent, lease, trade, or otherwise commercially exploit personal information of users to third parties for marketing purposes.

Profile Visibility

Users acknowledge that certain profile information may be visible to other registered members according to platform functionality and privacy settings.

Cookies and Similar Technologies

We may use cookies, local storage, session storage, and similar technologies to:

• Maintain login sessions
• Remember preferences
• Improve performance
• Analyze traffic
• Enhance security

Users may control cookies through browser settings.

Data Retention

We retain information:

• While accounts remain active
• As required to provide services
• To comply with legal obligations
• For dispute resolution
• For fraud prevention
• For legitimate business purposes

Account Deletion

Users may request account deletion through platform features or by contacting support@patidarvivah.in.

Certain information may be retained where required by law or for legitimate business purposes.

User Rights

Subject to applicable laws, users may have the right to:

• Access personal information
• Correct inaccurate information
• Update profile information
• Request deletion
• Withdraw consent
• Object to certain processing activities

Requests may be submitted to support@patidarvivah.in.

International Users

Patidar Vivah is accessible globally.

Users outside India acknowledge that information may be processed and stored in India or other jurisdictions where service providers operate.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Links

Our platform may contain links to third-party websites or services.

We are not responsible for the privacy practices of third-party services.

Children's Privacy

Patidar Vivah is intended only for individuals legally eligible for marriage and not for persons under 18 years of age.

We do not knowingly collect personal information from minors.

Child Safety Reporting

Users may report child safety concerns, child sexual abuse or exploitation, inappropriate content, suspicious profiles, or other safety-related issues by contacting:

Email: support@patidarvivah.in

Patidar Vivah takes all child safety reports seriously and may investigate, remove content, suspend accounts, and cooperate with law enforcement authorities where required by applicable law.

Changes to Privacy Policy

Patidar Vivah reserves the right to modify this Privacy Policy at any time.

Updated versions shall be published on the website and mobile applications.

Privacy Grievance Officer

Users may contact Patidar Vivah regarding privacy concerns, personal data requests, correction requests, deletion requests, consent withdrawal requests, or complaints relating to the processing of personal information.

Privacy Grievance Officer: Vishal Patel

Mobilogy Software Services LLP

Email: support@patidarvivah.in

Patidar Vivah will make reasonable efforts to review and respond to privacy-related requests within a reasonable timeframe in accordance with applicable laws.

Analytics and Third-Party Services

Patidar Vivah may use third-party service providers to support, maintain, secure, analyze, and improve the platform.

Such third-party services may include:

• Cloud hosting providers
• Payment gateway providers
• Analytics providers
• Push notification providers
• SMS service providers
• Email service providers
• Customer support tools
• Security and fraud prevention services
• Verification service providers

These service providers may have access to personal information only to the extent necessary to perform services on behalf of Patidar Vivah and are expected to maintain appropriate confidentiality and security measures.

Push Notifications

Patidar Vivah may send push notifications through mobile applications relating to:

• New messages
• Profile visits
• Match recommendations
• Account activity
• Verification updates
• Membership updates
• Service announcements
• Promotional offers

Users may disable push notifications at any time through their device settings. Disabling notifications may affect certain platform functionality and user experience.

Data Accuracy

Users are responsible for ensuring that the personal information provided to Patidar Vivah is accurate, complete, and up to date.

Patidar Vivah relies on information provided by users and does not guarantee the accuracy of information submitted by members.

Users may update, modify, or correct their information through available platform features or by contacting customer support.

We Do Not Sell Personal Information

Patidar Vivah does not sell, rent, lease, trade, or otherwise commercially exploit personal information of users to third parties for marketing purposes.

Any sharing of information is limited to the purposes described in this Privacy Policy and is undertaken only where necessary to provide services, comply with legal obligations, prevent fraud, maintain security, or support legitimate business operations.

Contact Information

Patidar Vivah

Owned and Operated by Mobilogy Software Services LLP

Email: support@patidarvivah.in

Website: www.patidarvivah.in

Privacy Policy: https://patidarvivah.in/privacypolicy

Terms & Conditions: https://patidarvivah.in/termsandconditions

If you have questions regarding this Privacy Policy or your personal information, please contact us using the above details.